IT Technician

Location: Roo Bay Farm, Homabay

As the IT Technician you will responsible for setting up, configuring, and maintaining all company digital devices, including laptops, phones, printers, and tablets, ensuring accurate asset tracking and documentation. The position provides frontline IT support and training to our farm staff, addressing technical issues and promoting efficient use of digital tools. You will also monitor network and system security, troubleshooting connectivity, supporting IoT device integration, enforcing data protection policies, and mitigating cybersecurity risks.

Roles & Responsibilities:

Device Support & Asset Management

• Set up, configure, and maintain company laptops, phones, printers, tablets, and other digital devices.
• Ensure proper device tagging, inventory tracking, and documentation in the IT asset management system (e.g., ERPNext).
• Perform routine troubleshooting, software updates, and preventive maintenance.
• Coordinate device repairs, replacements, and warranty claims.
• Support implementation of device usage policies and access controls across user levels.

User Support & Training

• Serve as the first point of contact for IT-related issues across farm departments (onsite and remote).
• Respond to user requests efficiently and document solutions for knowledge sharing.
• Provide basic training to staff on digital tools, applications, and cybersecurity awareness.
• Collaborate with the Technology team to roll out new systems and ensure user adoption.
• Maintain a culture of excellent service, communication, and accountability.

Network & Systems Security

• Monitor and maintain local networks, routers, access points, and cabling.
• Troubleshoot connectivity issues across farm sites and coordinate with service providers when needed.
• Support network configuration for IoT devices (feed systems, cameras, sensors, etc.).
• Assist in implementing and enforcing data protection, password, and backup policies.
• Report and help mitigate potential cybersecurity risks or incidents.

Skills and qualifications:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• 2+ years of experience in IT support, preferably in a multi-site or field-based environment.
• Strong troubleshooting skills in Windows, Android, and common business applications.
• Familiarity with basic networking concepts (LAN/Wi-Fi, routers, IP configuration).
• Excellent communication skills and a service-oriented mindset.
• Comfortable working in field environments (farm sites, hatcheries, depots).
• Experience with IT asset management systems (ERPNext, Odoo, or similar). Preferred
• Knowledge of endpoint management tools (MDM, antivirus, remote desktop support). Preferred
• Basic understanding of network security and CCTV systems. Preferred

Benefit:

• Visibility into the world’s fastest growing aquaculture company.
• Ideal for a candidate looking to dive into a mission-oriented Organization.
• The team is committed to the candidate’s success and will provide coaching, mentorship, and unique exposure to people and experiences that come from the most successful leaders in the entrepreneurial community and the social sector.

About Victory Farms

Victory Farms (VF) was established on Lake Victoria in 2016 with both on-shore and off-shore facilities. The head office is in Nairobi, and its Farm site is in Homa Bay County, with distribution across Kenya. VF has since become one of the fastest growing companies in aquaculture globally. In its first eight months of operation, the Company became the largest aquaculture producer in Kenya. Victory Farms aims to become the leading tilapia farm in Africa over the next 5 years while maintaining the highest environmental and social standards; as the most sustainable tilapia farm in the world, adhering to global standards and best practices, and producing affordable, sustainable protein to feed millions of people across Africa. Today, it is the largest commercial aquaculture player in East Africa and operates one of largest hatcheries on the continent.

The Company is continuing to rapidly expand its vertically integrated model: production, processing, and sales & distribution, to keep pace with the rapid growth in demand for protein. To support this, Victory Farms employs world class technologies, people, and processes to build its model for sustainable protein production on the continent. VF strives for the highest standards in performance, execution, culture, and integrity.

VF’s growth trajectory provides enormous opportunity for excited professionals to uplift their careers and make an impact within a diverse operation. We recognize the utmost importance which contributions by individuals and teams have to the success of Victory Farms. We work to create a fantastic environment for our employees. An environment where employees have an opportunity to develop professionally and personally.

How to Apply

Please send your CV and cover letter expressing your interest and qualifications to recruit@victoryfarmskenya.com by 29^th November 2025.  Indicate the Job Title as the email subject – IT Technician