Job Type: Temporary (3 months Reliever)
Location: Mombasa
Are you an organized, dependable, and customer-focused individual committed to efficient operations and excellent service?
We are seeking a proactive Branch Operations team member to join Victory Farms Kenya. The role focuses on ensuring smooth branch operations through effective inventory management, branch cleanliness, customer service, and sales team support.
You will play a key role in maintaining efficient processes, ensuring the branch is well organized, supporting customers and the sales team, and upholding high standards of cleanliness and service.
You will report directly to the Regional Sales Supervisor and contribute to delivering a seamless and exceptional customer experience.
This is a hands-on operational role for someone who is reliable, organized, customer-focused, and committed to operational excellence.
Key Responsibilities
- Receive Stock: Receive incoming stock deliveries, verify quantities, and ensure accurate documentation. Collaborate with the Regional Supervisor to conduct thorough inspections of received goods, checking for quality and compliance with established standards.
- Calculate Inventory Variances: Assist in managing inventory levels by conducting regular stock counts and reconciling any discrepancies. Maintain accurate records of stock movements and report any significant variances to the Regional Supervisor.
- Branch Maintenance: Ensure the cleanliness and order of the branch is maintained at top notch. Regularly clean and arrange the branch, including rotogals, drums, crates, displays and weighing scale to create a clean and fresh appealing customer-friendly environment.
- Weigh Fish for Client Orders upon request from Branch Captain accurately. Provide efficient service to the Branch Sales Team enabling them to serve customers in a timely manner.
- Verify payment for the fish measured as placed order by sales team and record on separate sheet.
- Reporting: Prepare regular reports on inventory levels, and any other operational issues encountered. Communicate relevant information to the Regional Supervisor and collaborate on implementing solutions when necessary.
- Collaboration and Communication: Foster positive working relationships with colleagues and maintain transparent communication. Collaborate with the sales team to ensure a seamless flow of operations in the branches.
- Adherence to Standards: Maintain compliance with health and safety regulations and ensure that all operational activities adhere to company policies and procedures.
Qualifications and Requirements
Minimum of a High School Diploma; a certificate in Sales, Marketing, or a related field.
- At least 1 year of proven experience in sales and marketing roles.
- Excellent communication skills with a strong commitment to delivering outstanding
customer service. - Strong ability to build rapport and maintain long-term customer relationships.
- Strong problem-solving abilities and keen attention to detail.
- Familiarity with POS systems and basic inventory management tools.
- Team-oriented with good organizational skills.
Benefit:
- Visibility into the world’s fastest growing aquaculture company.
- Ideal for a candidate looking to dive into a mission-oriented Organization.
- The team is committed to the candidate’s success and will provide coaching, mentorship,
and unique exposure to people and experiences that come from the most successful
leaders in the entrepreneurial community and the social sector.
About Victory Farms
Victory Farms (VF) was established on Lake Victoria in 2016 with both on-shore and off-shore
facilities. The head office is in Nairobi, and its Farm site is in Homa Bay County, with distribution
across Kenya. VF has since become one of the fastest growing companies in aquaculture globally.
In its first eight months of operation, the Company became the largest aquaculture producer in
Kenya. Victory Farms aims to become the leading tilapia farm in Africa over the next 5 years while
maintaining the highest environmental and social standards; as the most sustainable tilapia farm
in the world, adhering to global standards and best practices, and producing affordable,
sustainable protein to feed millions of people across Africa. Today, it is the largest commercial
aquaculture player in East Africa and operates one of largest hatcheries on the continent.
The Company is continuing to rapidly expand its vertically integrated model: production,
processing, and sales & distribution, to keep pace with the rapid growth in demand for protein.
To support this, Victory Farms employs world class technologies, people, and processes to build
its model for sustainable protein production on the continent. VF strives for the highest standards
in performance, execution, culture, and integrity.
VF’s growth trajectory provides enormous opportunity for excited professionals to uplift their
careers and make an impact within a diverse operation. We recognize the utmost importance
which contributions by individuals and teams have to the success of Victory Farms. We work to
create a fantastic environment for our employees. An environment where employees have an
How to Apply
Please send your 2 – page CV and cover letter expressing your interest and qualifications to
recruit@victoryfarmskenya.com by 22nd September 2026. Indicate the Job Title as the email
subject – Branch Assistant- Mombasa.